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Privacy Policy

Responsible for data processing:
SBI – Support by Improvement GmbH · Schwalbacher Straße 52a · 65760 Eschborn · Germany
Phone: +49 7681 499 1080 · Email: office@support-by-improvement.com

We are pleased about your interest in our online presence. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our web pages without providing any personal information. Each time a page is accessed, the web server merely stores an automatic log file. This documents, for example:

This data is deleted or effectively anonymized by us after a maximum of 7 days.

2. Data collection and use when contacting us

We only collect personal data if you provide it to us when contacting us, e.g. via the contact form or by email. By submitting the completed contact form or sending an email, you consent to the collection and use of your data. We use the data you provide in accordance with Art. 6 (1) GDPR.

Mandatory fields in contact forms are marked as such, as we absolutely need this data to process your request. We store your data for as long as we need it for the respective processing purpose or until you request its deletion.

3. Data sharing

As a matter of principle, we do not pass your data on to third parties.

4. Cookies and web analytics

This website does not use cookies. We do not store cookies on your device, nor do we use comparable storage (e.g. local storage) to recognize visitors. A cookie banner is therefore not required.

We do not use any web analytics methods on this website; we use neither Google Analytics nor similar third-party services. The fonts used are embedded locally; no external servers are contacted for this purpose.

5. Social media

No social plugins of social networks are used on our website. Only links are provided that take you to our social media profiles. When you visit our social media presences, the processing of your data is the responsibility of the respective network.

6. Your rights

As a data subject, you have the following rights:

Right to object: Insofar as we process personal data to safeguard our legitimate interests, you may object to this processing with effect for the future.

Please send consents or objections to a specific use of data directly to our data protection officer.